Privacy policy

How we utilise and safeguard your data:

The operator of this website is Agony Booth Media Ltd. We are dedicated to safeguarding and respecting our guests’ privacy whether they visit our website or communicate with us electronically.

This Policy outlines when and why we gather personal information from website visitors, how we use it, the circumstances under which we could release it to others, and also how we protect it. While we will maintain the confidentiality of your personal information, we retain the right to release it under the conditions outlined in this policy. We certify that the information will be stored on a secure server and that we will comply completely with all applicable UK Data Protection rules and regulations.

This Policy may change from time to time, so please check back often to guarantee your continued satisfaction. By use our website, you accept the terms of this Policy.

Email [email protected] with any inquiries regarding this Policy and our privacy practises.


How do we gather your information?

When you use our website, we collect information about you, such as when you contact us about courses and services, if you directly provide us information via forms, if you make a booking or purchase, or if you sign up for email correspondence.

What information is gathered about you?

We may collect and handle some data and information pertaining to you and your use of our website in order to maintain and operate it. Your privacy is essential to us, and we assure that we will never share your information with a third party for mailing or marketing reasons. The specifics of the data we collect are given below:

  • Information on visits to our website and the pages and resources that are viewed, including, but not limited to, traffic statistics, location data, and other communication data that may aid us in gaining a better understanding of how users utilise the website. This may also contain the resources you visit and information about your location on the Internet, such as your domain type, IP address, and the URL from which you came. This data is gathered and utilised for the purposes of internal research and to enhance our customer service.
  • Information you submit when you send us a message via our website, as well as information you provide when you contact with us electronically for any purpose. We may maintain a record of your email and other interactions if you contact us.
  • Information that you supply by filling out forms on our website, such as when you make an inquiry or a purchase.

Your card information is acquired by our third-party payment providers, who are specialists in the safe online capture and processing of credit/debit card purchases, as further stated below.

Particular Category Data

When providing you with our services, we frequently seek information that might indicate your physical or mental health, ethnicity, or religious views. This information is deemed “sensitive personal data” under the General Data Protection Regulation and other data protection regulations.

We only gather this information when it is required to provide you with our services.

By giving any sensitive personal data, you accept that we may collect and use it in line with this Privacy Statement and in order to deliver our services. If you do not permit us to process your sensitive personal data, we may be unable to deliver all or a portion of the requested services.

How is your data utilised?

We may use your data to:

  • to ensure that we can provide you with the finest possible course;
  • to support us in ensuring the physical and mental well of our guests;
  • to guarantee that the site’s information is shown to you and your computer in the most effective manner possible;
  • to enable your participation in interactive site elements;
  • to provide you with information that you request about our website, products, or services;
  • to present you with information about additional items that we believe may be of interest to you based on the products in which you have previously indicated interest on our website;
  • to process a reservation you’ve made;
  • to fulfil our responsibilities arising from any contracts you and we have engaged into;
  • to solicit your feedback on the services we offer;
  • to inform you of any modifications to our website, including enhancements and new services or products;
  • to send you desired and potentially relevant communications;
  • for our internal objectives, which may include statistics or survey reasons, quality control, site performance and assessment in order to enhance our website;
  • to manage this website’s administration
  • with your permission, to inform you about items or services that may be of interest to you.

We regularly check our retention durations for personal information. Your personal information will be stored on our systems for as long as necessary for the relevant activity, or as long as is specified in any applicable contract you hold with us.

Who has access to your personal data?

Your information will not be sold or rented to third parties. We will not disclose your information for marketing purposes with third parties.

Third-Party Service Providers Working on Our Behalf: We may share your information with our third-party providers, agents, contractors and other connected organisations for the purposes of completing tasks and providing you with services on our behest (for example to process payments and send you emails). Nevertheless, when we utilise third-party service providers, we release only the personal information required to offer the service, and we have a contract in place that compels them to keep your information private and not use it for their own indirect marketing purposes. Please be assured that we will not discharge your information to third parties for them to use with their own direct marketing reasons, unless you have specifically requested us to do so, or unless we are required to do so by law, such as by a court order or for the purposes of fraud or other crime prevention.

We may transmit your personal information to third parties as part of a sale of one or more of our business and assets to a third party, as part of a business reconfiguration or re – organisation, or if we are obliged to reveal or start sharing your personal information in order to abide with just about any legal duty, to start enforcing or apply our terms of service, or to protect the rights, property, or safety of our supporters and customers. Nevertheless, we will take measures to ensure that your privacy rights are protected.

How do I decline?

You have the option to choose whether or not to receive information from us. We will not communicate with you unless you opt in. If you no longer wish to receive direct marketing messages from us, you have two options: update your choices or unsubscribe entirely.

  • Click the “unsubscribe” or “preferences” link at the bottom of marketing emails you receive.
  • Email [email protected]

Without your previous approval, we will not contact you for marketing reasons through email, phone, or text message. If you have stated that you do not desire to be contacted by mail for marketing purposes, we shall refrain from doing so.

Legal Rights

It is vital to us that your information is accurate. Please email us at [email protected] if your email address changes or if any other information we hold about you is wrong or out of date.

Employing “cookies”

Our website, like many others, utilises cookies. Cookies are little bits of information that are transferred to your computer and kept on your hard drive so that a website can recognise you when you return. Cookies are occasionally used to enhance the experience of website visitors. They acquire statistical information about your browsing habits and tendencies but do not personally identify you. For instance, we use cookies to pre-populate certain information on forms and to track which pages users visit and for how long. Cookies allow us to enhance our website, perform efficient marketing, and provide a more individualised service.

Cookies may also be used to collect information about your general internet usage to assist us in improving our website. Where applicable, these cookies are automatically downloaded to your computer. This cookie file is saved on your computer’s hard disc. Cookies include information that is sent to your computer’s hard disc, saved there, and transmitted to us as necessary to assist us in enhancing our website and the quality of service we give to you.

You may disable cookies by modifying your browser’s options or by installing a specialised browser extension.

Links to external sites

Our site may include links to websites operated by other entities. This privacy statement relates just to our website; thus, we advise you to review the privacy policies of any other websites you visit. We are not liable for the privacy policies and procedures of other websites, even if you reach them through links on our website.

In addition, if you were led to our website by a third-party site, we cannot be responsible for the privacy policies and practises of the owners and operators of that third-party site; we advise you to review its policy.